Investment Operations

Whitehelm’s Investment Operations group plays a crucial role supporting the management and monitoring of our clients’ portfolios, providing implementation advice and services, and importantly, adding in layers of control to these core processes

Key services that Whitehelm provides include:

  • Unit pricing /crediting rate tolerance testing.
  • Asset valuation reconciliations.
  • Assistance in maintenance and implementation of unit pricing / crediting rate structures.
  • Review of custodian performance reports.
  • Provision of monthly and quarterly performance reports.
  • Assistance in incorporating new investments, asset classes and investment options in custodian’s reports.
  • Provision of listed asset re-balancing and cash sweeping support.
  • Assistance in setting up new investments, settlements and divestments.
  • Provision of foreign currency exposure data.
  • Maintenance of database on client’s performance, asset valuation and cash flows.
  • Facilitation of asset valuation reconciliations and performance.
  • Monitoring of member contributions and switching information.
  • Provision of policy related updates.
  • Provision of regulatory reporting.
  • Manager invoice reconciliation.
  • Assistance in addressing audit queries.
  • Addressing member, administrator and investment committee queries.